ClayLegal information
Last updated: 6 October 2026
1. Operator details
Tenue Services SRL
Registered officeStr. Nerva Traian 27-33, Sc. B, Et. 1, Ap. BIR. 6, 031044 București, Sectorul 3, RomâniaTax ID (CUI/CIF)54520576Trade register no.J2026026097008E-mailcontact@tenue.ro
2. Complaints
You can send us a complaint at any time at contact@tenue.ro or by post to the registered office. Include your contact details, a description of the problem and the solution you ask for. We reply as soon as possible and at the latest within the legal 30 days (Government Ordinance 27/2002).
3. ANPC, SAL and SOL
- ANPC (National Authority for Consumer Protection): anpc.ro
- SAL (alternative dispute resolution, Ordinance 38/2015): anpc.ro/ce-este-sal
- SOL (EU online dispute resolution platform): ec.europa.eu/consumers/odr
4. Documents
The Terms and conditions, the Privacy policy and the Cookie policy are available in the footer of every page.